Privacy Policy

Reecebo Plumbing Heating & Sewer LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.reecebo.com or contact us to request plumbing services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

1. Information We Collect

We may collect the following types of information when you use our website or contact us:

Personal Information You Provide

• Contact details: first name, last name, phone number, and email address.
• Service information: the type of plumbing service needed, your city or service location, property type, and a description of your issue.
• Communication records: any messages, questions, or other content you submit through our contact or estimate request forms.

Information Collected Automatically

• Log data: IP address, browser type, referring page, pages visited, and timestamps.
• Device data: device type, operating system, and screen resolution.
• Analytics data: if Google Analytics 4 (GA4) is active on the site, aggregate usage data such as session duration, traffic sources, and page popularity. GA4 data is anonymized and does not identify individual users.

Cookies

Our website may use essential and analytics cookies. Essential cookies are required for basic site functionality. Analytics cookies (e.g., from Google Analytics) help us understand how visitors use the site. You can disable cookies in your browser settings, though this may affect certain site features.

2. How We Use Your Information

We use the information we collect to:

• Respond to your service inquiries and free estimate requests.
• Schedule and coordinate plumbing service appointments.
• Send follow-up communications related to your service request.
• Improve our website, services, and customer experience.
• Comply with applicable laws, regulations, and legal obligations.

We do not use your information for unsolicited marketing or sell your data to third-party marketers.

3. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share it only in the following limited circumstances:

• Service providers: We use Formspree (formspree.io) to process web form submissions. Formspree receives your form data solely to deliver it to us. Their privacy policy is available at formspree.io/legal/privacy-policy.
• Analytics providers: If GA4 is enabled, aggregated, anonymized data is shared with Google Analytics. No personally identifiable information is included.
• Legal requirements: We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of our business, employees, or customers.
• Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the successor entity.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purpose for which it was collected — typically to respond to your service request and complete any follow-up — or as required by law. Form submission data received via Formspree is retained according to Formspree's data retention policies. You may request deletion of your data at any time by contacting us at Reeceboplumbing@yahoo.com.

5. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. Our website is served over HTTPS. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites including Google Maps, the Better Business Bureau (bbb.org), BuildZoom (buildzoom.com), and Yelp. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policy of any external site you visit.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal data.
• Object to or restrict certain processing of your data.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at Reeceboplumbing@yahoo.com or call (425) 359-9913. We will respond within a reasonable timeframe.

9. Washington State Residents

Washington State residents may have additional rights under the Washington My Health MY Data Act and other applicable state laws. We do not sell personal data. If you have questions about your state-specific rights, please contact us directly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: